Refund and Returns Policy

Returns within 14 days

You may request a return within 14 days of receiving your order. Contact info@sacreevictoire.com with your order number and the items you wish to return before sending the parcel.

Condition of returned items

For a standard return, products must be unworn, unwashed and in their original condition, with all original labels and tags unchanged and attached. Please include the original packaging and your order details.

Return address

Send approved returns to:
Selena Invest d.o.o. / Sacrée Victoire
Južni bulevar 23
Belgrade, Serbia

This is the return delivery address. The company’s registered address is Jurija Gagarina 14M, Belgrade, Serbia.

Return delivery

Please return the goods within 14 days of notifying us. The customer covers return delivery costs. For international returns, contact us before shipping for return instructions.

Refunds

Refunds for eligible returned items are issued within 5 business days after we receive the returned products. Refunds are made using the original payment method unless an alternative is agreed. Your payment provider may take additional time to display the refund in your account.

Wrong or damaged items

If your order arrives damaged, faulty or incorrect, contact us with your order number and a description of the issue so we can provide the appropriate return instructions.

Contact and company details

Selena Invest d.o.o., Jurija Gagarina 14M, Belgrade, Serbia
Company registration number: 21699080
Tax identification number: 112565391
info@sacreevictoire.com
+381 64 088 8840